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How hc77k Handles Your Personal Information

This page covers what data we collect when you use your hc77k account, how we store it, and what rights you have over it. Every detail here applies to account holders in Pakistan where access is permitted under local law.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyNo Third-Party Sale of Your DataRaast Transfer ConfidentialityYour Right to Request Deletion
hc77k How hc77k Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can process that directly. Use any of the channels below and include your registered account email so we can verify your identity before acting on the request.

Team online

Live Chat

Start a chat session from your account dashboard. Mention your request type — data access, correction or deletion — and our team will confirm receipt and next steps.

Email Support

Send your privacy request to our support address listed in your account settings. Include your registered mobile number and a brief description of what you need.

Account Settings

Some data preferences — like marketing contact opt-outs — can be updated directly in your account profile without contacting support. Check the privacy tab inside settings.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data handling is built around four practical commitments: securing what we collect, limiting who can access it, being clear about retention, and giving you a straightforward path to manage your own record. Each one is described below.

Account Security

Your account is protected with SSL encryption in transit and hashed credential storage at rest. Login attempts from unfamiliar devices trigger an OTP verification step to your registered mobile number.

Cookies and Session Data

We use session cookies to keep you logged in across browser tabs and to remember your preferred deposit method — JazzCash, Easypaisa or Raast — so you do not have to re-select it each visit.

Data Retention Policy

Transaction records linked to your account wallet are retained for the period required under applicable audit and compliance obligations. Non-essential session logs are cleared on a rolling cycle.

Your Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccuracies, or request deletion of your account record. Requests are processed through live chat or the support email in your account settings.

Questions About Your Data and This Policy

These are the questions we hear most often about data, privacy and account records. If your question is not covered here, our support team can help via live chat or email.

No. We only record the transaction reference and amount that your wallet sends us. Your mobile wallet PIN and bank credentials never pass through our system.

Yes. Submit a data access request through live chat or the support email shown in your account settings. We will verify your identity and provide a summary of what we hold.

Transaction records tied to your account wallet are kept for as long as audit and compliance obligations require. The exact period depends on the type of record and applicable requirements.

We share data only with payment processors and security partners — and only to the extent needed to process your transactions or protect your account. We do not sell personal data.

Open the privacy tab inside your account settings and toggle off marketing contact. You can also ask support to update this preference via live chat or email.

When you close your account, transaction and compliance records are retained for the required period. Non-essential profile data is removed. Contact support to start the account closure process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.